Showing posts with label customer comments. Show all posts
Showing posts with label customer comments. Show all posts

Friday, October 10, 2008

Animal writing pen - trout!

Friday, October 10, 2008

Wow! thank you so much. That's really generous of you guys.I really appreciate it!

~ NR

Monday, September 8, 2008

Tapir t-shirts and things . . .

Anita (a long-time tapir fan with interesting stories) sent e-mail on September 5:

Thank you so much. My tapirs & T-Shirts just arrived & they are
mighty cute---Anita

Just a note on our tapir t-shirts and totes. We had considered having our shirt and tote bag designs transferred over to our CafePress tapir store because it would be easier to manage the inventory. However, as of now, we've opted to keep the old designs on the original system, which is to have them screen printed and keep them in stock at our shop. Our printer does beautiful work, and the quality of the shirt material is very good. We're very happy with them. It sometimes means we're out of an item you order and we have to backorder it, and it means we bear the cost of carrying inventory that hasn't sold yet (think lots of sizes for each design). It seems worthwhile to us at this point. With CafePress, we can deliver more designs, which are printed as-needed and delivered from CP directly to you. Cafe-Press can also offer a much wider selection of products because they don't need to store printed inventory. We get a percentage of the profit, which helps support tapir conservation and research. CafePress uses an optical printing method, which is quite good, but it's different than screen printing with ink. We'll continue to grow the CafePress option as well. So, with multiple sources there are more and more choices for tapir gear! And we believe this is a good thing :)

Wednesday, September 3, 2008

Two cuties

Trisha sent us this picture of her totally adorable granddaughter. The photo was taken last Christmas with a stuffed emperor penguin chick that came from Tapir and Friends. If this were a cuteness contest, I'd have to vote for the little girl, but the penguin isn't bad! :)

Tuesday, August 5, 2008

High visibility for tapirs: A stuffed tapir is his new best friend!

Pamela wrote to us on August 5, 2008:

Thanks for offering and shipping the wonderful new stuffed tapir. My son used his birthday money (which arrived right at the time you began taking pre-orders) to buy it and he is entirely satisfied -- thrilled would be more accurate. Even though he is 15, he has been taking it around the house with him and letting it perch on his shoulder; he really likes the wired legs which make the tapir posable. Here he is "modeling" Yanisa, while wearing the tapir shirt he got LAST year for his birthday. August loves doing his part to make tapirs more visible!

Tuesday, July 29, 2008

Return customer and stuffed toy squirrel both happy

Oops! Running out for coffee. Text to come soon!

~ Sheryl

OK, back again :)

Rachel wrote to us from Canada:


Re: Red Squirrel Order

Good Day! This is just to let you know I've received the squirrel today, safe and sound. He's gorgeous, thank you for chosing exactly the right squirrel for me.
:)


We believe the squirrel is also happy and we're sure he/she has a good home. By the way, this squirrel is one of my favorite stuffed animals in our collection!

Saturday, July 26, 2008

New stuffed tapir now in stock!

Our new stuffed tapir, Yanisa, has now been delivered and is ready for shipping. We've had a "pre-order" option online for some time, and those who ordered in advance have now received their tapirs. Here is the reply from one happy customer:

Plush Tapir ...safe arrival...

Hi: Just writing to say the TAPIR arrived and it looks very nice. Good in detail, and color too. I'm very pleased with it. Thank you so much, and I hope to do business with you again very soon.

Donna.

Thanks, Donna! We love to hear good news . . . and we're glad the tapir has a good home :) Yanisa's name was given to her by a tapir fan in Russia. Yanisa is the name of his daughter - half Russian and half Thai. We thought it was a beautiful name, and appropriate since real tapirs live in Thailand.

Sheryl and Sue

Tuesday, July 22, 2008

Plastic elephant on a mission


Sue,

Thank you so much that was very nice of you and I am sure he will love it. You would not believe how hard it was to find reasonably priced toys for kids that they can actually learn from, so I appricate it. Thanks again :)

Lauren
We love it when our animals make someone's day, whether it's to be educational, entertaining, or both. We have quite a collection of toy and collectible elephants. Come have a look!

Thursday, June 26, 2008

Cute stuffed hedgehog!


Our hedgehog came yesterday - so cute - we just love it. Thanks.

Ann

--------------------------------------------

Thanks for letting us know! We only have a few of these left –
they are being discontinued. We hope you enjoy your new
friend!

Sue

Tuesday, May 13, 2008

Plastic sea turtles make a big splash!


Sorry, I basically hate punny headlines. My fingers made me do it!

Thanks Sheryl!

The package arrived today - YIPPEE! My third grader is doing a project on the Leatherback Sea Turtle and we were thrilled when we found a site where we could buy "plastic" turtles. We are making a habitat and they are going to work out great! I will definately keep you in mind in the future as this is the first of many projects to come!

Thanks again for your prompt and professional service! It was a pleasure doing business with you!

Have a good day!

Kathy

Peeper Keepers a big hit for Mothers' Day

Greeting.

I just wanted to take a moment to thank for u making sure I recieved My item in time for mothers day (I did) and it was a big hit My wife loved it thank u so much !!!

Steven

Wednesday, May 7, 2008

What fun! Plastic giant squid and more . . .



Hi there, our parcel arrived this morning, my little boy is SO EXCITED with all his new sea creatures, he loves them all but he's especially taken with the giant squid! Thanks for the spinner too, that was so kind of you to include that. . . . It has been a real pleasure doing business with you, I'll put another order in as soon as the sea otter with the starfish is back in stock.

I showed my children where the parcel had travelled from on Google Earth this morning, Astoria looks fantastic with all that water around you.

Thanks again for all your help and for such wonderful service,

Sarah

Thursday, May 1, 2008

She loves our animals!

Here's another letter that made our day:


Dear Sue, thank you for the Opossum, the meerkat, and the tazmania devil. Your a very nice person. your the best stuffed animal maker in the world. Thank you so very very much. you are a kind person.
From Teryn


Thanks, Teryn. You make our work a total delight!

Sheryl and Sue

Thursday, April 24, 2008

Our plastic animals are loved and hated in England

It was a dark and stormy night on the River Tyne, near the North Sea and not far from the Scottish border. A box had been opened . . .


. . . scary creatures had been unleashed . . .


. . . and we received the following e-mail:

Thanks for this; it arrived safely and my son has really enjoyed playing with them (personally I hate them, but I must learn to overcome my phobias!)


Best wishes


Jonathan


Thanks, Jonathan! People like you make our day!


Sue, Sheryl, and Lee

Wednesday, April 23, 2008

Realistic plastic jumbo shrimp . . . YES!!!

Jumbo plastic shrimp or prawn

Received them today. They look great. Thank you very much! I will have to order more in the future. Thanks.

Chris

When we first got these shrimp in stock, we presented one to a marine biologist friend over dinner. He couldn't take his eyes off the plastic shrimp. I don't remember how much of his dinner he had a chance to eat, but he DID love the fake shrimp! It's been a favorite with us, too. At 9 inches in length, it's quite impressive. Come see the shrimp!

Monday, April 21, 2008

Tapirs happily received in the Czech Republic


Sue,

I got everything from you. It is great. Thank you for
easygoing purchase. Tapirs are beautiful.

Kind regards.

Pavel

Friday, April 18, 2008

She likes our plastic frogs


Subject: very pleased with my order!

Hi -- my boys love reptiles and amphibians, and I found your site through a Google search. I recently received my first order and I am very happy with the quality of the items, particularly the tree frogs. There is a world of difference between your products and the products offered on some other websites (which can be quite disappointing in real life). Thanks so much, and we will be ordering again soon!

Laura

Saturday, April 12, 2008

Great customer service!


Hi Sheryl,

Thank you so much for the great customer service with this order! My daughter is very excited to get these animals and it will make her project a great success! She's been working all day on her report and I'm glad that we decided to add these for her! You've been so helpful, and I will try to let you know when we receive the order in case you're interested. I will definitely keep your website in mind in the future!

Thanks again!

Cindy in Michigan

Saturday, March 22, 2008

"STUFFED OCTOPUS!!! I LOVE HER"

This was the subject line of an e-mail we received the other day. The stuffed octopus in question is Olive, pictured above. For several years she's been one of our gift shop's most popular stuffed animals. Our customer wrote:
Thanks so much for the rush [shipping]. The party is tonight and my friend will LOVE her. She's gonna give her a great home.

Thanks again!!!
You can read more about Olive Octopus on her own web page. Our stuffed octopus has a beautifully engaging orange eye and her tentacles curl back to position when you pull them stright. She has real personality and is a favorite for both online buyers and visitors to our showroom. We have quite a few octopus items for sale online. Check them out!

Friday, February 29, 2008

Fast shipping!

Thanks! We actually already received the package - your company is awesome!

~ Brigid in California

Toy animals for sanity and a good cause

Hi, You have some neat stuff and I have told friends about your merchandise. Also I like supporting your good cause. Keep the faith and fine intentions in this cockamamie world.

Very sincerely, ~ Kathryn in snowy NH